Nutrition Associate IV - Diet Clerk - Lexington Medical Center (West Columbia, SC) in Columbia, South Carolina For Sale

Job Details: Basic Function: Serves as a departmental liaison between patients and the Nutrition Services Department to ensure individualized and appropriate patient and guest meal selections. Will have direct interaction with infant, child, adolescent, adult, and geriatric patients. Manages Room Service Call Center in a professional manner, to include competently and professionally explaining to the caller the ordering process, guidelines for ordering, and explaining patient diet restrictions if applicable. Communicates food production needs for patients to Nutrition Services production staff. Will be required to have knowledge of and ability to communicate modified diets guidelines to patients. This includes reasons why a patient may be on a diet order, foods allowed and not allowed for each diet, and assisting the patient with making accurate and acceptable food selections. Will communicate and partner effectively and efficiently with patient care staff pertaining to the accuracy of current patient diet information. Minimum Qualifications: High school graduate or equivalent Must have superior customer service skills to allow for effective communication and service via the telephone. Demonstrates basic mathematical competency to determine measurements, etc. Excellent oral and written communication skills; to include conflict resolution. Excellent Computer skills - Must have mid to proficient level in navigating through Windows-based applications. After training, must be able to demonstrate proficient knowledge of therapeutic diets in order to educate and guide patients through the meal selection process. Demonstrates good problem solving and good judgment. Must be able to work independently and adhere to deadline driven daily schedule Demonstrates organizational skills and can complete work independently using established deadlines. Preferred Qualifications: College Degree Prior knowledge of and experience with the administration of modified diets and why they are used Knowledge of Cbord and/or Meditech systems Medical Terminology training and/or experience Job Overview Facility Lexington Medical Center Shift Weekend Hours 6:00am - 10:30am or 3:00pm - 7:30pm
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